As recruiters, we face our fair share of daily challenges that we need to overcome. From candidates not being committed or not turning up for an interview; toclients not giving us feedback when they are in a “serious” rush to hire. Clients often seem to only want this person to start in six months’ time or the typical candidate who thinks he is on the market, but then during the interview process, he pulls out or even declines an offer as he just wasn’t ready!
All these little challenges come with the job and you learn to pick yourself up, dust yourself off and move on. I would like to share with you a situation where I have learnt the art of tenacity like never before!
I had the client’s commitment from the outset. I would like to commend this client because their commitment and sense of urgency was outstanding – I wish all of my clients were as easy to work with! My story starts at the end of September, where I had gone to meet with my client to discuss exactly what they were looking for, the role they wanted to fill and to gain an understanding of the culture of the business. I had no idea of the challenges that lay ahead. After the meeting, I knew this client was going to be a breeze because they really were serious about getting the right person on board. On my return to the office, I did not waste any time in starting to source for this role.
I networked, I set up A LOT of interviews as I was given a 2 week opportunity to be exclusive as I knew I had this one ‘in the bag’ and needed to make sure I was doing everything I could to find the best candidate. Finally, I shortlisted my top candidates and submitted them to my client. To cut a long story short, we got to final interview stage where one of my two candidates, were given an offer by my client. WOOOOP! Fantastic news! Or was it?
As it turns out, my candidate’s references caused a lot of concern from both sides and we unfortunately couldn’t go forward with extending an offer to him.
So what happened next? (Remember we are recruiters and as written in a previous blog, nothing scares us as I’ve been through it all before!)
- The second candidate was offered the position. They didn’t accept the offer at the time because the business couldn’t meet the candidate’s financial requirements. After many discussions, we all made the decision that as much as he was a TOP candidate, the client could just not afford his services.
- A third candidate was also offered by my client, however they also declined as he wasn’t sure he wanted to make a move! He said that the offer needed to be an outstanding one for his career and financially for him in order to consider it. Makes you think whether he serious about making a move in the first place?
- An additional three candidates were submitted and unfortunately not shortlisted as we had now set an incredibly high benchmark. The search was back on but I felt like I had searched everywhere for the best candidate already! Upon our return, the candidate went through a very successful process and yet ANOTHER offer was extended. WOOOOP, can we do a little dance and have a celebration with this one? It looks like it because he has accepted the offer, and in a few days’ time he will hand in his resignation. Done. I have filled this role!
- Or have I?
Finally, returning to the drawing board, I forwarded the client another candidate. We were now three months into this process and heading towards the festive season that just added to the pressure! Decision makers are all on leave and our candidate had a calendar months’ notice and was going on holiday too. We all made the decision to continue with this process in the New Year.
Upon our return, the candidate went through a very successful process and yet ANOTHER offer was extended. WOOOOP, can we do a little dance and have a celebration with this one? It looks like it because he has accepted the offer, and in a few days’ time he will hand in his resignation. Done. I have filled this role!
Or have I?
- How thick skinned do I need to be? Well apparently very thick because a few days later, I got a call from this candidate that he needs to chat to me as his current employer has offered him an opportunity that he CANNOT ignore. In all fairness and to my candidate’s career and future, after hearing him out, I totally agreed with him. This resulted in us withdrawing his application.
Now what? I eventually had a meeting with my client where we decided that we needed to take a step back and revise where we had been, what our options were and what was our next move was going to be? We made the decision to revisit a previous candidate who was out of their budget at the time. He was however perfect for the business, had the right experience and he had a great personality and drive. He was the one. Thankfully the business had revised their budget and were able to offer him closer to what he was looking for.
To end my story, this candidate has accepted, he has resigned and he starts his new job next month.Does the story end here?
I have no idea. But I always knew I was resilient and competitive because I certainly wouldn’t allow another agency to win after everything I had been through.
To my manager, and colleagues who went on a very emotional and highly strung rollercoaster with me through each obstacle, I thank you for sticking by me. To top it off, being 9 months pregnant, this was my biggest recruitment challenge yet!